top of page

Shop Policy
Thank you for shopping with Earth Rowe Jewelry. Please note that our delivery usually takes within 7-14 days to get your package. If by any chance you want it delivered faster than this due date, kindly leave us a message.
An email with your tracking number will be sent to let you know your order is on its way!
Please note there may be a small delay in dispatch due to a higher volume of orders received during our sales period.
I customize and hand make jewelry to fit your style and lifestyle. I appreciate your individual taste and welcome custom orders. Thank you for shopping at Earth Rowe jewelry
We want to see you living, loving and Enjoying life in your Element’s. So please inspect your order upon receiving and if there are any concerns let us know immediately so that we can correct it for you. Your Element’s pieces come with a lifetime warranty, yes we stand behind every piece created. And are happy to provide you with a shop credit or full refund in your original payment method after inspection of the items.
Please note that special orders can not be refunded, however shop credit will be given depending on the details of your unique situation. We love to make sure you are completely satisfied in your purchases. You have 21 days to submit your request for a free return or exchange.
Return Policy
bottom of page